Who this notice covers
Regoria is the controller for personal data collected through this website, within the meaning of the General Data Protection Regulation (Regulation (EU) 2016/679, the GDPR). If you want to talk to us about anything in this notice, use the contact form on our home page.
This notice is about the website only. If you are a customer using the Regoria platform, the handling of documents you upload is governed by your agreement with us, not by this page.
What we collect
We only collect what you choose to send us, plus the small amount of technical data any website receives.
- Your contact form entry. The name, email address and message you type into the form on our home page.
- Email you send us directly. If you write to us, we hold that email and whatever it contains.
- Basic technical data. Our hosting provider records things like IP address, browser type and the pages requested, so the site can be served and kept secure.
We do not ask for special category data, and we would rather you did not send us confidential client information in a first message.
Why we use it
- To reply to you. If you send us a message, we use your details to answer it and to carry on that conversation. Our legal basis is our legitimate interest in responding to someone who has asked us to, under Article 6(1)(f) of the GDPR.
- To run and protect the site. Technical data is used to keep the site available and to deal with abuse. Legitimate interests again, under the same article.
- To measure how the site is used. Where this relies on cookies, we do it only on your consent, under Article 6(1)(a). See the cookies section below.
We do not sell your details, and we do not add you to a marketing list because you filled in the contact form.
Who else handles it
We use a small number of suppliers to run the site and to receive form submissions and email. They are processors: they act on our written instructions and are not allowed to use your details for their own purposes. Some of them operate outside the European Economic Area, in which case the transfer rests either on an adequacy decision of the European Commission or on standard contractual clauses, as Chapter V of the GDPR requires.
We will otherwise only pass your details to someone else if the law requires it.
How long we keep it
- Contact form entries and email. Kept while we are talking, and for up to two years afterwards so we have a record of what was discussed. Then deleted.
- Technical data. Kept for a short period by our hosting provider and then rotated out.
- Your cookie choice. Stored in your own browser until you clear it.
If you would rather we deleted your message sooner, ask us and we will.
Cookies
Cookies are small files a site stores in your browser. We keep our use of them to a minimum and group them as follows.
- Strictly necessary. Needed for the site to work and to remember the choice you made in the cookie banner. These do not need your consent, and turning them off would break the site.
- Analytics. Used to understand which pages people read and where they arrive from, so we can improve the site. These are only set if you press Accept.
When you first arrive, a banner asks whether you accept. Nothing beyond the strictly necessary is set until you say yes, and if you press Reject nothing else is set at all. That is what the ePrivacy Directive, as implemented in your country, requires of us. Your answer is remembered in your browser, so the banner does not follow you around.
You can change your mind at any time by clearing this site's data in your browser settings, which brings the banner back. Your browser also lets you block or delete cookies across every site you visit, though that will affect how other sites behave.
Your rights
Under the GDPR you can ask us to:
- tell you what we hold about you, and give you a copy;
- correct anything that is wrong;
- delete what we hold, where there is no good reason for us to keep it;
- stop or limit what we do with it, including objecting to the legitimate interests described above;
- hand over the details you gave us in a portable, machine-readable form.
Where we rely on your consent, such as for analytics cookies, you can withdraw it at any time without affecting anything we did before you withdrew it.
Write to vasil@regoria.com and we will come back to you within one month. There is no charge.
Complaints
If you think we have handled your details badly, tell us first and we will try to put it right. You also have the right to complain to a supervisory authority, normally the one in the country where you live, where you work, or where the problem happened. The contact details for every national authority are listed by the European Data Protection Board.
Changes to this notice
If we change how the site handles personal data, we will update this page and change the date at the top. Material changes will be flagged on the home page.
Contact
Questions about this notice, or about anything Regoria holds, go through the contact form on our home page.